Courses
Helping people grow and improve through a well thought out plan without conflict or intimidation. Providing feedback and having a difficult conversation when it is critically required People do not like to be told what to do and even less being told that their way is not correct. So How do we influence people without offending them? It is becoming an increasingly important competency required in Managers & Leaders People do not like to be told what to do and even less being told that their way is not correct. So How do we influence people without offending them? It is becoming an increasingly important competency required in Managers & Leaders People don't always like change especially when they did not choose this themselves, yet it is the only thing in life that seems to be guaranteed to happen. So how can we take this in our stride and move forward? Dealing with emotional people and having a conversation that ends up as a conflict is time consuming and generally unproductive. How do we steer our conversation in a successful manner while maintaining a positive environment?
Coaching Skills
Courageous Conversations
Influencing without Authority
Influencing without Authority (Cantonese)
Dealing with Change
Managing Conflicts